We aim to get your order to you as soon as possible. You will receive a shipping confirmation email as soon as your order leaves our studio.
Express Delivery within UK £30.00 – Receive your order before 1pm the following business working day with Royal Mail. All orders are tracked and must be signed for.
Standard Delivery UK £20.00 – Receive your order within 3-5 business working days with Royal Mail. All orders are tracked and must be signed for.
On all orders over £250.00, we offer free shipping.
Please be sure to provide an address that will be attended when delivery occurs. In the best interest and safety of your order, please consider sending your parcel to a location that is occupied between the working hours of 9am to 5pm Monday to Friday.
You must use correct and complete addresses, including a company name and contact at the company where necessary, and at least one contact telephone number.
Same day express couriers can be arranged for customers at an additional charge. Please email [email protected] for urgent orders.
When estimating the delivery time of your goods please consider the following;
Order processing will not commence until credit card authorisation and address verification has occurred.
Orders which are placed after midday will not be downloaded into the system for processing until the next day. Therefore unless you place your order before 12pm, it will not be actioned until the following day.
Please allow at least 1 – 2days handling time before your order is dispatched. Where possible we will try to process orders for shipment on the same day of purchase, but this will vary depending on the quantity of orders at any given time.
In the case of incomplete delivery, shipping will only be charged for the first delivery.
Orders which are placed over the Weekend or on a Public Holiday will not be processed until the next business day, at the earliest. Business days are Monday to Friday, excluding Public Holidays.
Please note when completing your order form to include a valid Street Number, City, Post Code and Phone Number. Orders cannot be processed without this information, and Fi Graham will not be held responsible for any delays incurred because of this missing data.
International shipping is available but the fee will vary from country to country. Please email [email protected] before your purchase is made to find out the shipping fee to your international destination.